Digital Finding God Bilingual FAQS
FAQs
We are very excited that you are interested in Encontrando a Dios Digital! With any new program, some questions may arise. If you don’t see your answer here, feel free to contact us at (800) 621-1008 and we’ll be happy to help!
When will samples be available?
Right now! To preview a selection from the online Grade 3 student edition, please see our online samples page.
Will grade levels are available for purchase?
Grades 1-8 are available. One printed Catechist’s/Teacher’s Edition is provided FREE with every 25 digital student licenses. In addition, one additional student edition license is provided FREE for the teacher with every 25 student editions purchased.
How will it be delivered?
Encontrando a Dios will be available through a Web site only. Content can be easily viewed on any computer or device that supports online Internet browsing. Content is not downloadable. The only tool needed is a computer or other device with Web access. The website is digital.loyolapress.com.
Students can access the site from home or school, but their password is good for only one device at a time. For example, they must sign out on the school or parish computer before signing in at home.
How long will I have access to the online book?
The online books will be available for the entire school year, beginning in August through the end of June. If you wish to have access to files for the following school year, the school simply renews its license. Reactivation of access occurs after renewal.
Are the digital student editions interactive?
Yes, the digital student editions are interactive. The students can highlight, make notes, and write responses.
How is access established?
After ordering via phone, the teacher or administrator will be given one (1) password per child.
Must I use your password or can I create my own?
We assign each school or parish passwords designed to eliminate technology issues so that you can experience full, unobstructed access to all the resources and material available online. Each password is user-friendly and audience-appropriate.
What if something isn’t working? What kind of tech support is available?
Loyola Press stands by each of our products and are happy to help with any service or technical issues that may arise about the Encontrando a Dios site and any issues with passwords. Specific technical support within the school is the responsibility of the individual school.
How do I order?
We are happy to take your order via telephone at (800) 621-1008. Our customer service agents are standing by and can assist you with your order.
Can I purchase Encontrando a Dios for more than one year at a time?
Currently, the online textbook edition of Encontrando a Dios is available on a one-year basis.
What kind of technical requirements are there?
The Web browser version requirements are: Internet Explorer 9.0 or later, Firefox 10.0 or later, Chrome 10.9 or later, or Safari 5.1 or later.
Hmm, I have more questions. Can I contact you?
Absolutely. We are happy to address any inquiries or comments you wish to share. Feel free to call us at (800) 621-1008.